Frequently asked questions
Short answers about access, data, reports and your account.
Getting started
Who is Valuation Studio for?
Estate agents, agency teams and brokerage managers in Portugal who prepare market appraisals for sellers. It supports professional judgement; it does not replace it.
How do I get access?
Request an invitation with your agency details. Once we approve it, you can sign in and invite your colleagues with your agency's code; they join your plan at no extra cost.
What do I need before I start?
The property's details and areas, three good photographs, your own photo and job title, your agency's logo and AMI licence, at least six homes currently for sale and, ideally, three to six recent sales.
Comparables & data
Do I need a Casafari subscription?
For sold comparables, yes: sales evidence comes from Casafari share links you create in your own account. Active comparables can also come from Green-Acres links, or from listings you paste from idealista, Imovirtual, Casa Sapo or any other portal.
Why can't sold comparables come from idealista?
A portal only shows that a listing has gone, not that it sold or at what price. Casafari tracks listings across agencies and marks them as sold, with the last asking price and the dates — the evidence the report needs.
Is the sale price in the report the real price?
No. Portugal does not publish individual sale prices. The report shows the last known asking price and an estimated achieved price, and says so in the table and the disclaimer.
Does Valuation Studio scrape portals?
No. It reads only the Casafari share pages and Green-Acres listings you give it, one at a time, and the listing text you paste from other portals. It does not crawl portals or get round logins or limits.
Which areas are covered?
All of Portugal. INE publishes quarterly local price statistics for the larger municipalities; elsewhere the report uses the regional series and says so.
Reports
How accurate are the valuations?
They are as good as the comparables you choose and the checks you make. The report gives an assessed range and a confidence level rather than a single "correct" price, and it is always yours to edit.
Can I change the figures and wording?
Yes. Every price, paragraph and caption can be edited before export. Calculated figures such as €/m² update from your corrections.
Whose brand appears on the report?
Yours — agency name, logo, colour, offices, AMI licence and the agent's photo and details. Valuation Studio appears only in a small credit.
In which languages can reports be written?
English, Portuguese, French or German — you choose for each valuation. The whole report is written in that language, with prices and dates in its usual format.
How long does a report take?
Usually three to six minutes after you press Generate. You can leave the page; the draft waits for you on your dashboard.
Is it a formal valuation?
No. It is an estate agent's market appraisal, not a RICS, bank or court valuation, and every report says so.
Account, privacy & billing
What happens to my data if I cancel?
Download your reports whenever you like. Valuations, photos and reports are deleted 12 months after their last use, or 12 months after your account closes.
Who can see my valuations?
You and the members of your agency. Photos and reports are stored privately and only open for signed-in members of your agency.
I forgot my password.
Use "Forgot password?" on the sign-in page and we will email you a reset link.
How do I cancel?
From the Agency page of your workspace, or by writing to info@valuation-studio.com. Your plan stays active until the end of the period you have paid for.
How do I get help?
Write to info@valuation-studio.com — we reply within 24 hours.
Not answered here? Write to info@valuation-studio.com.